What Kind of Information is Collected About You?
The Advantage Card. In order to provide you with the benefits of the Advantage Card program (including the accrual and use of fuelperks!®, where available), Giant Eagle must obtain certain information including your name and address, your record of purchases, and other information that you may elect to give. You voluntarily provided some of this information when you applied for your Advantage Card and the Information is supplemented each time you use the Advantage Card. Giant Eagle collects and retains this information whether or not you register on or use any of our Sites. You may elect to register your Card on certain of our Sites which will make this information accessible to you through our Sites.Personally identifiable information means any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip), email address, telephone number, etc. Your Advantage Card number is not personally identifiable information unless it is accompanied by your name, address, social security number or password.
Information You Provide. We collect information you provide at various times:
Registration Information. In order to obtain certain services on any of our Sites, you must register with the site or app and provide information that personally identifies you or permits us to contact you. This includes your name, address and certain preferences. You may also provide information when you register for a contest or purchase products from our Website or through links accessed through our Sites. You may browse our Sites without registering; in that case, your visit will remain anonymous unless you otherwise provide personal information during your visit. If you choose not to register or provide information, you can still view most of our Sites, with the exception of those areas that require registration. Note, however, that especially with our apps, the features of the Sites available to an unregistered user may be significantly limited.
Information from Other Contacts. We may collect information about you in other ways not specified here. For example, we may collect information from a direct contact with a team member in our stores or through any source available to the public.
Social Media Widgets. Our websites include social media features, such as the Facebook Like button, Google Plus, Pinterest, and Twitter widgets. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.
Location Information. In order to provide you with certain services, we may collect information about where you are physically located. Such information may be used to, among other things, provide you with offers and information relevant to our stores.
Non-Personally Identifiable Information. When you visit and interact with any of our Sites, Giant Eagle and third parties who provide services to Giant Eagle collect general information that does not specifically identify you. This includes server log files, environmental variables and pixel tags. Collecting this kind of information is standard practice on the Internet and is done automatically by many websites. We and our service providers may also use “cookies” on the Site. A cookie is a piece of data that a web server stores on your hard drive. Cookies are standard in Internet use and help you to navigate in a website that you have visited before; they do not harm your computer. They allow us to see information on user website activities such as source, page views, and time spent on the site. This information is displayed as numbers; it cannot be traced back to individuals. We may use third party vendors whose websites will use these cookies in order to provide you with targeted ads that match your interests. For example, if you visit those vendor websites, you may see ads for the Giant Eagle Businesses or for products you saw on our Sites. If you do not want cookies placed on your computer, there is a simple procedure in most browsers that allows you to automatically decline them (for example, at Google, follow www.google.com/settings/ads). You can also decline some of them by visiting the Network Advertising Initiative opt-out page:www.networkadvertising.org/choices/. If you decline cookies, you may not be able to use some features of our Sites.
What Does Giant Eagle Do With Information?
Sharing Information with Third Parties
The Giant Eagle Businesses may disclose information to service providers and nonaffiliated third parties in certain circumstances:
In order to provide you with services or information that you request or benefits for which you are eligible as our customer;
To complete a transaction you have authorized;
If required to do so by law; in response to a specific law enforcement request; to comply with legal process; if necessary to protect the rights, privacy, property, security or safety of the Giant Eagle Businesses, our team members or customers; to assist in the detection, prevention or prosecution of a crime or fraud; or in cases of emergency regarding matters of personal or public safety; and
In order to enforce our rights in contracts or transactions that you participate in with us.
We may transfer information to an affiliated entity or to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the Giant Eagle’s Businesses, assets or stock. We may disclose information to a prospective buyer or business partner pursuant to appropriate confidentiality agreement.
We may make information available to third parties who analyze and collect information for the Giant Eagle Businesses so that we can offer you goods, services and opportunities. The third parties may not use the information for their own benefit or for any other purpose.
The Giant Eagle Businesses may share your name and address with financial institutions that we partner with to jointly create and offer a product such as the Giant Eagle private label credit card. These cards are subject to their own privacy policies referenced in the separate Cardholder Agreement.
If your Advantage Card is owned jointly with another person, we will not disclose your shopping history to the other person unless they are also registered on the website and you have consented.
If you pay with check, credit or debit card, the Giant Eagle Businesses, like most retailers, compare your account number against one or more third party databases to check for problems. To the extent permitted by law, the Giant Eagle Businesses may keep a record of check or credit problems and may share those account numbers with third parties who share their information with the Giant Eagle Businesses.
Aggregated Information. The Giant Eagle Businesses also collect, store and use aggregate sales and customer data. This information may be acquired through the Advantage Card database, from users of any of our Sites, or from other sources such as contests, promotions or community events. It may be shared with or sold to third parties for any purpose. This information is in summary form and is not personally identifiable to you.
To Improve Our Service. Giant Eagle may share or use information within the Giant Eagle Businesses and independent Giant Eagle retailers.
Information Choices and Changes. When you register on our Sites, you can choose the kind of information you want to receive by email. If you do not wish to receive email communications, please modify your preferences in your account settings or opt-out by following the opt-out instructions on the email you received. If you opt-out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. You may send requests about personal information to our Contact information below. You can request to change contact choices and update your personal information.
Is the Information Secure? The Giant Eagle Businesses understand that using the Internet and mobile applications may cause concerns. This is why we take special steps to protect your privacy. The information we acquire from you is encrypted while it is in transit from your computer to ours. At the Giant Eagle Businesses, your information is stored on our secure server, and we have security procedures in place to permit access by only a limited number of authorized employees and service providers for limited purposes. Anyone attempting to get access from outside the organization, including you, must have a user name and password. We employ “firewalls”, Intrusion Prevention Systems and other security devices on our servers to prevent unauthorized computer access from outside. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. As a result, although we strive to protect information, we cannot insure or warrant confidentiality of information.
Information You May Provide to Others From Our Site.
Links to Other Sites. Our site may contain links to other sites. Other sites may also reference or link to our site. The Giant Eagle Businesses are not responsible for the privacy practices or the content of these other sites. The Giant Eagle Businesses neither control nor supervise the privacy practices of any other link or advertiser on our Website.
Information Sent at your Request. Some parts of the Website may permit you to e-mail or forward content or information to others. If you utilize this service, we may retain and use the e-mail address and other information about the transfer as described in this policy.
Access by Children? Our Sites are not directed towards children under 13 years of age and we request that children under 13 do not provide information about themselves.
Contact Us. We welcome your comments or questions about this Policy. You may contact us through any of our Sites that include. “Contact Us” feature, through our Customer Service phone number, and/or by mail at our address for any reason.
Giant Eagle, Inc.
101 Kappa Drive
Pittsburgh, PA 15238
Customer Service: 1-800-553-2324
Keyword search tip: If searching by Job Req/Ref ID, please use the full 7 character ID which includes 5 numbers & 2 letters. (Example 10010BR).