Giant Eagle Inc., ranked 35th on Forbes Magazine’s largest private corporations list, is one of the nation’s largest food retailers and distributors with approximately \\$9.6 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 417 retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia and Maryland.
Team Members who work for our flagship banner, Giant Eagle, are continually redefining and improving the supermarket shopping experience. We’re creating a destination where customers find high-quality foods and convenience-oriented services, along with some pleasant and unexpected surprises as we try new things and roll out new ideas. You will be part of a growing team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs.
A Front End Lead’s first responsibility is to assist in managing the Front – End Department by directing Team Members, ordering materials and supplies, and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits.
Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
Display a commitment to learn about food and share food knowledge with fellow Team Members and customers.
Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
Cultivate a foodie culture by sharing excitement and passion for food with Team Members and guests.
Actively demonstrate appropriate suggestive selling techniques. Provide active selling opportunities, when appropriate.
Direct the department Team Members by writing schedules and work assignments and enforcing all company policies.
Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors and the Community.
Assist Front End leader with scheduling team members, delegating work assignments, directing the customer flow and controlling department costs to ensure Store, Department and customer requirements are met.
Audit cash controls according to established procedures to identify and prevent cash losses.
Monitor inventories by tracking weekly reports and ordering cigarettes, gum, candy, newspapers, magazines and supplies to meet customer requirements and maximize profits.
Perform all functions of a Team Leader in his/her absence, when necessary and where appropriate. Direct Team Members by using work lists as well as understanding and performing all duties required. This includes directing, overseeing and evaluating all training of new and current Team Members.
Be able to write department orders, monitor ordering, and supervise stocking and receiving with latest tools and technology/automated ordering systems. Track and reduce out of stocks and participate in taking of physical inventories. Utilize all available tools to help reduce and eliminate shrink.
Attend daily team huddles as directed by Team Leader.
Maintain a safe and clean environment to ensure health and OSHA requirements are met.
Maintain accurate department records to ensure documentation of activities is available.
Ensure that proper procedures are being followed so that the store meets out- of – stock percentage goal.
Perform duties of staff as required.
Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: \\$0
Reports To: Team Leader, Front End
Education and Training Required
High school diploma or equivalent
1 to 3 years
Extreme Outdoor temperatures
Inclement weather (hot/cold, snowy, rainy)
Normal store environment with no continuous exposure to extreme temps, dust, etc