Quality Assurance Specialist – Food & Nutrition

Job Position: Quality Assurance/Food Safety

Employment Status: Full Time


Job Id: 105691BR

Address: 101 Kappa Drive, Pittsburgh, PA 15238

About Us

Giant Eagle Inc., ranked 36 on Forbes magazine’s largest private corporations list, is one of the nation’s largest food retailers and distributors with approximately \\$9.5 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with more than 420 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

Giant Eagle was previously named America’s Second Harvest Regional Retailer of the Year for its support of local food banks, and also actively supports numerous community events, the United Way, Children’s Hospital, Race For The Cure and other non-profit organizations. The company also has created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program. Further information can be found at

Position Summary

Ensure that Giant Eagle own branded products and ingredients are labeled and marketed according to applicable federal regulations and produced at facilities that meet all Giant Eagle and federal regulatory requirements. Additionally, this position ensures the Giant Eagle branded products meet or exceed the private label specifications for applicable product attributes.

Job Responsibilities

  • Verify regulatory compliance for all private label items and materials, including product labels, marketing materials, signage, specifications, etc.
  • Evaluate new suppliers through the Supplier Approval Program
  • Manage all product-related quality activities for assigned categories, including specification approvals, labels reviews and approvals, product monitoring, brand standard compliance verification
  • Coordinate sensory testing to validate new products against brand standards and specification.
  • Evaluate existing suppliers through the Supplier Approval Program to determine compliance and performance
  • Coordinate routine product monitoring of existing products to validate products against brand standards.
  • Route documentation to applicable business units for proper review and signature
  • Provide feedback to Customer Care team for customer inquiries
  • Store all applicable vendor and product documentation in Vendor Documentation systems
  • Attend Category and Own Brand product meetings
  • Investigate assigned customer complaints and/or claims; coordinate as needed to the supplier.
  • None

Reports To: Manager, Qlty Assur-Nutrition

Education and Training Required

  • Bachelors Degree Food Science or related field or equivalent experience

Experience Required

  • 6 months to 1 year

Experience Desired

  • 1-3 years of QA experience

Registered Dietitian

Work Environment

  • Normal office environment

Physical requirements

  • Carrying Up to 25 pounds
  • Lifting Up to 25 pounds

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Analytical
  • Composure
  • Computer Skills
  • Conflict Resolution
  • Continuous Learner
  • Creative
  • Negotiation
  • Open to Feedback
  • Presentation & Verbal Communic
  • Project Management
  • Written Communication

Equipment Used

  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone

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