Support Rep. Specialist, Sr. (American Seaway Foods)

Job Position: Distribution/Logistics/Supply

Employment Status: Full Time


Job Id: 102027BR

Age Requirement: At least 18 years of age

Address: 5300 Richmond Road, Bedford Heights, OH 44146

About Us

Our business is the wholesaling, warehousing and distribution of dry groceries, produce, dairy, frozen food, meat, poultry, health and beauty care, and general merchandise to retail supermarkets located in Pennsylvania, Ohio, West Virginia, Maryland and Indiana. Our Team Members, an integral part of the supply chain, operate state-of-the-art equipment and are safety conscious and customer-focused. If you have a genuine commitment to safety and respect for others, then our Warehouse and Transportation team might be the right fit for you!

Position Summary

The purpose of this position is to ensure the physical inventory matches the computer inventory. This position is accountable for handling all documents pertaining to the shipping and receiving of products as directed by supervisor.

Job Responsibilities

  • Meet or exceed the requirements of internal and external customers at all times such as: assist in directing union work force, answer phones and relay messages to supervisors, notify buyers when receiving discrepancies occur, audit outbound product as needed.
  • Provide support in maintaining current, accurate records of the Distribution Center inventory and organize product for productive utlilization of space: slot moves, adjustments, maintenance.
  • Assist Operations in monitoring proper product rotation and make corrections as necessary.
  • Perform cycle counts and reserve checks to ensure an accurate inventory.
  • Complete all assignments in a timely manner including reprocess loads, perform pallet combines, maintain aisle and slot location labels, and/or researching discrepancies.
  • Prepare paperwork and reports to provide a complete, accurate record of production activities; enter receiving documents, adjust purchase orders as needed, update department metrics board.
  • Provide back-up support to other Distribution Center personnel as needed such as perform selection audits and fill in for auditors, train new support members on office functions.
  • Perform other miscellaneous duties as needed and assigned.
  • Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: \\$0
  • None

Reports To: Manager, Shift ASF

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 0 to 6 months

Experience Desired

  • Extensive knowledge of Microsoft Office suite.
  • Labor management experience.

Work Environment

  • Flexibility in scheduling with the availability to work all shifts
  • weekends, holidays and overtime when necessary
  • Exposure to Distribution Center activity and equipment
  • Aware of surroundings in a high traffic warehouse environment
  • Cooler
  • Mandatory overtime
  • Normal office environment
  • Warehouse environment with exposure to hot and cold temperatures

Physical requirements

  • Carrying Up to 50 pounds
  • Lifting Up to 50 pounds

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Composure
  • Computer Skills
  • Continuous Learner
  • Numeric Computation/Reporting
  • Open to Feedback
  • Presentation & Verbal Communic
  • Written Communication

Equipment Used

  • Shrink Wrap Machine
  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Telephone
  • Vocollect
  • Warehouse Management System (Manhattan)
  • Cushman Carts
  • Handheld Scanner
  • Intercom System
  • Propane Scrubber
  • Radio Frequency Unit
  • Reaching Device
  • Safety Cutters
  • Walkie Trucks

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