Giant Eagle’s Business Resource Groups help build an inclusive and diverse culture, which results in higher Team Member engagement, innovative thinking and better-informed business decisions. While their tactics and individual goals differ, all six Business Resource Groups share a few key functions: acquiring, developing and supporting diverse talent; influencing internal policies, and marketing and merchandising decisions related to consumer product and services; Team Member engagement and networking; and community strengthening and service.
In honor of Black History Month, we are thrilled to put the spotlight on our African American Business Resource Group!
The purpose of the African American Business Resource Group (AABRG) is to support the success of our African American Team Members. In order to accomplish this, we:
Explore and discuss work and social issues related to African Americans
Provide mentoring and relationship building for career development
Explore opportunities to seek out products and services that better support the Black community
Participate in activities that positively impact African American communities
The AABRG along with other Giant Eagle’s Business Resource Groups afford our leaders and Team Members the opportunity to connect and build networks that foster personal and professional growth. The African American Business Resource Group is open to all Team Members.
EmielLearning and Development Specialist & Vice President of the African American Business Resource Group
A few exciting happenings around the AABRG:
Giant Eagle’s African American Business Resource Group has been hard at work putting together countless opportunities for Team Members to develop themselves professionally, including sponsoring a chapter of Toastmasters ® in both Pittsburgh and Cleveland. By joining Toastmasters ® Team Members will gain the confidence to speak publicly and feel comfortable voicing their ideas and opinions in front of their peers.
Higher Achievement Career Day at Giant Eagle’s Headquarters
The AABRG is also an advocate for supporting our community. In honor of Martin Luther King Jr. Day, the AABRG partnered with The Greater Pittsburgh Community Food Bank, Education Partnership, Family House, and National Council of Jewish Women by providing an opportunity for Team Members to take advantage of a “Day of Service” in place of their typical work day.
The AABRG has also partnered with Higher Achievement, a Pittsburgh-based organization that works with middle school aged students to put them on the path to success. Each year Higher Achievement brings more than 50 students to our corporate campus for a “career day”. We have representatives from several departments speak to the students and then we give them the opportunity to do an activity related to that line of business. This event has been a huge success each year and we look forward to hosting them again this spring!
Giant Eagle is honored to receive the “2018 Employer of the Year” award from Vocational Guidance Services (VGS) of Cleveland, OH for creating employment opportunities for individuals who are differently-abled.
In a statement from Vocational Guidance Services:
David is a Team Member at the Bedford, OH Giant Eagle as a result of our partnership with VGS.
Each year VGS recognizes our highly valued community and employer partnerships that assist us in getting individuals with disabilities off the employment sidelines and into good jobs. VGS’ efforts to fulfill its mission of Preparing People with Barriers to Employment for a Brighter Future are supported by well over 100 government, community, and corporate partners. Each is a valued and vital member of the extended VGS family.
Giant Eagle was nominated for the Vocational Guidance Services 2018 Employer of the Year by two VGS staff members who could not say enough about their commitment to our mission and their enthusiasm about providing work experience and job opportunities for individuals with disabilities and other barriers to employment. Giant Eagle has collaborated with VGS staff to provide job opportunities and community based assessments for individuals for many years, but the last year has seen even more growth, additional training programs put in place, and many more individuals served. Giant Eagle has a willingness to accommodate the needs of VGS’ program participants through job coaching and setting work schedules that accommodate non-medical transportation schedules. They have hired individuals to work as lot attendants, stockers, baggers, and in the bakery in multiple store locations in Ohio including Maple Heights, South Euclid, Strongsville, Legacy Village, and Bedford. Over 12 individuals who otherwise might not have been able to find employment have been hired by Giant Eagle in the last year alone through their partnership with VGS. John Germaine has been instrumental in the growth of this relationship and has encouraged us to work even closer together to further facilitate job placements for VGS program participants at Giant Eagle. We are incredibly grateful for this truly wonderful partnership and for Giant Eagle leading by example that inclusion in the workplace for individuals with disabilities is a win-win!
John Germaine, Inclusion Specialist at Giant Eagle, Joe Kolacsky, Store Leader of Green Market District and Hartville Giant Eagle, and Jeff Kapp, Vocational Guidance Services Board Member at the VGS Annual Meeting and Awards Luncheon.
Giant Eagle recognizes the importance of being able to help serve our customers in whatever manner best fits with their schedules and lifestyle. Grocery shopping should be an experience, not just another chore on the never-ending to-do list. In an effort to make grocery shopping as convenient as possible we’ve recently launched several technology-driven initiatives to make grocery shopping as quick and easy as possible. A few of these initiatives include Curbside Express, Home Delivery, Scan Pay & Go mobile shopping services, a brand new mobile app and website and much more!
“I’ve chosen to stay with Giant Eagle because there’s never a dull moment. We’re always working on something new and exciting. I may be biased but I think we have the most exciting work going on in the Company. We’re trying to think about how we can best meet our customers’ needs as technology changes, which is so interesting and exciting.”
HeatherSr. Business Analyst at Giant Eagle
Jeans, televisions, diapers, vacuum cleaners, even cars are just a few things that people are happy to purchase via mobile apps or the browser on their laptop.
A fast-growing number of consumers are adding food to that list.
In the past year — almost mirroring the timing of Amazon’s purchase of Whole Foods — the number of U.S. consumers shopping online for groceries jumped from 6 percent to 16 percent, according to NPD Group, a global consumer-information company.
The sharp rise in online grocery shopping wasn’t so much Amazon’s doing as it was the response to Amazon’s invasion of the grocery industry. The Seattle-based e-commerce giant’s buyout of a beloved, if embattled, grocery chain was a signal to the rest of those in the industry to put their foot on the accelerator.
“We were at a tipping point,” said Darren Seifer, NPD’s food and beverage industry analyst. “Amazon really spurred other players to up their game. It had a ripple effect in the grocery industry to make e-commerce easier to use and more widely available.”
All of a sudden, grocers are diving headfirst into technologies that other kinds of retailers have long embraced: online ordering, at-store pickup, delivery and more.
Market leader Kroger reported this past week that its digital sales increased 66 percent in the past quarter compared with a year ago. Giant Eagle, central Ohio’s second-largest grocer, is privately held and doesn’t report sales, but the Pittsburgh-based retailer said its Curbside Express service, launched here in 2015, has seen steady double-digit growth.
The e-commerce efforts are exactly what consumers want.
“We do a lot of work to get feedback and reports from customers,” said Dan Donovan, spokesman for Giant Eagle, “and our Curbside Express customers are the highest customer satisfaction scores we have.”
Another key to the e-commerce growth for grocers is delivery. Almost everyone is running to get this service to consumers. Costco, Meijer, Walmart and others have started delivery partnerships. Giant Eagle kicked off its own in October.
Delivery addresses a real problem for consumers: People want to spend more time with their food — preparing it, cooking it, enjoying it, but they don’t really want to spend time in stores shopping for it.
Seifer believes the adoption of technology by grocers — even Kroger’s in-store Scan, Bag, Go, which lets customers skip most of the hassle of the checkout lane — is an acknowledgment that people are looking to stores to solve their problems, not just sell them stuff.
“Consumers are expecting that when they go to the store, it will provide solutions,” Seifer said. ”(Grocers) have to think about how to be solution providers instead of product suppliers.
“Here is what you’re having for dinner, for lunch, and here’s the breakfast we have for you. That’s where consumers are going.”
E-commerce has provided some surprises for retailers. The typical online order is much larger than an average in-store transaction and includes a higher percentage of fresh food — produce, meat and dairy. Donovan said Giant Eagle’s online customers tend to use the new services for their big weekly order instead of the smaller, fill-in trips.
Grocers will continue the rapid pace of technology adoption, especially in markets such as central Ohio, where consumers have more than a dozen options to shop for groceries. Grocers also have catching up to do when it comes to meeting customers where they want to shop.
“Grocery stores, in general, have been the last frontier to adapt to e-commerce,” said Chris Boring, a local retail expert, “and there is just a ton of competition pushing them to keep up.”
At Giant Eagle, the next thing is same-day delivery, coming to Columbus-area stores sometime next month. Currently, delivery is next-day, but the chain realizes that customers want stores to be more responsive.
Grocers have a lot of room to grow e-commerce as well. More than 90 percent of people still drop into grocery stores every week. But rising generations — millennials and Generation Z — will expect more convenience and more technological interaction with stores, Seifer said.
“Technology is inherent in millennial and Gen Z,” Seifer said. “For them, technology will solve a job: What’s for dinner?”
Giant Eagle recently hosted an educational networking event at the Settlers Ridge Market District for The Pittsburgh Promise Scholars. The event was a great success, which gave Giant Eagle scholars, as well as additional Promise scholars the opportunity to learn more about Giant Eagle and the variety of employment opportunities available throughout the Company.
Our guest speakers included: Keri Brown, Regional Operations Vice President; Emily Basara, Senior Industrial Engineer; Ann-Marie Daugherty, Vice President, Logistics; and Renee Richardson, Pharmacy Clinical District Leader. Each speaker discussed their specific roles and departments at Giant Eagle and the various employment opportunities that exist within each of their respective areas.
Lastly, the scholars were taken on a tour of the Settlers Ridge Market District led by Senior Store Leader, Jessica Fulton and Bakery Team Leader, Kelsey Rebuck. The Scholars observed first-hand how a career with a retailer can be both exciting and rewarding!
We’d like to thank The Pittsburgh Promise for helping to make this wonderful event possible. If you are interested in learning more about The Pittsburgh Promise, please click here.
Giant Eagle is a proud and grateful supporter of those who have served in the United States Armed Forces, and we are excited to announce our partnership with the US Army Partnership for Youth Success (PaYS) program. Our Talent Acquisition Team and Veterans Business Resource Group took the lead in launching this program at Giant Eagle. This is a unique opportunity for America’s youth to simultaneously serve their country and prepare for their future. Future soldiers and ROTC cadets are guaranteed a job interview and possible employment with their chosen PaYS partner, after their Army service. Click here if you are interested in learning more about this program.
We recently held a signing ceremony at Giant Eagle’s corporate headquarters to celebrate this partnership. The ceremony was a wonderful event with representatives from both Giant Eagle and the United States Army in attendance. Check out the video and pictures from this event below!
Thank you for serving our country, now please help us serve our communities!
Giant Eagle hosted over 90 kids at last week’s “2018 Take Your Child to Work Day” at our corporate headquarters in Pittsburgh! We had all kinds of fun activities for the kids to do throughout the day, including a store planning activity, exploring a fire truck with the Bower Hill Volunteer Fire Department, checking out a Talon Logistics truck, making their own candy parfaits and so much more! We even had a special visit from Crayola, and finished the day with a mad dash to the candy table!
We’d like to say, “thank you!” to the Team Members who made this day possible, to the Team Members whose children participated, and to the children themselves for making the day so great! We hope everyone had a great time and look forward to doing it again next year!
Scroll through the images below to see the fun that was had by all!
Welcome to Giant Eagle’s brand-new Careers Blog! 2018 marks the beginning of new and exciting things at Giant Eagle. We are launching this blog to help you get to know us on a more personal level and; of course, help you land a great job with Giant Eagle!
First, I’d like to introduce myself and share my Giant Eagle story. While pursuing my undergraduate degree in business administration, I began looking for an internship to gain some real-world, professional experience …. enter Giant Eagle! My career started when I completed what was supposed to be a temporary summer internship in Giant Eagle’s Talent Acquisition Department. That summer, I spent my time learning the basics of recruiting for Giant Eagle’s Retail Support Centers (RSCs) and soaking up every ounce of knowledge I could from the experienced recruiters all around me. During the last week of my internship, my supervisor approached me with an offer to stay with the Company part-time, while I finished my final year of college. Of course, I enthusiastically accepted that offer, and continued to recruit talented Team Members for our distribution centers.
Upon graduation, Giant Eagle offered me a full-time recruiter position, and I was thrilled, to say the least. After about a year, I decided to begin taking classes in the evenings towards earning my MBA, and 15 short months later, I graduated! Going to school and working for Giant Eagle was a whirlwind, but Giant Eagle supported me every step of the way. I spent more than three years recruiting for the RSC’s before officially joining our Recruitment Marketing team, which perfectly combines my passion for human resources, recruiting and marketing! I’ve been blessed to work with an amazing team, and I’ve been lucky enough to have a few, fantastic mentors that have helped me along my career journey here at Giant Eagle. I never imagined four years ago that I would be sitting here today, telling all of you about my story. It just goes to show you never know what a college internship can turn into, especially when you work for a Company that focuses so much on your professional growth!
Now that you know a little about me, I want to get to know each of you! First, my goal is to provide you with insight into the culture of Giant Eagle, reveal what it’s like to work for us in one of our many areas of the retail business, introduce you to some of our very talented Team Members, and provide you with some tips and tricks to make your job search easier. Second, I want to hear from YOU! This should be an engaging conversation, not a monologue. What do you want to know and learn about Giant Eagle? I will aim to post a few times a month with the intention of providing quality, honest insights about our Company. Ultimately, this blog is about providing you with valuable information in the hope that it will help you understand whether or not Giant Eagle is the right place for you and your career!