This week’s #TeamMemberTuesday is featuring Amy, Pharmacy Technician at our Broadview Heights Giant Eagle! Amy has been a Giant Eagle Team Member for 20 years and was just named Giant Eagle’s 2018 Pharmacy Technician of the Year! We would like to thank Amy for her commitment to our patients and for always being willing to go above and beyond. Get to know more about Amy here.
How did you come to work for Giant Eagle?
I’ve been with Giant Eagle for 20 years this April. I was a customer and I frequently got my prescriptions filled with Giant Eagle. One day I was there and saw they were hiring Pharmacy Techs. I applied to be in the pharmacy, and I’ve been here ever since.
Can you tell us about the award that was presented to you last week?
I was nominated by my Team Leader. Our pharmacy leadership team came in and presented me with the “2018 Pharmacy Technician of the Year” award and a check. They made a big deal out of it with a party and balloons. It was amazing. I wasn’t expecting it at all.
I was nominated because I’m a numbers kind of person, so when we have goals that we’re working towards like flu shots, getting patients to complete surveys, etc. I push myself, and I try to motivate the team, so we can meet those goals. I love feeling accomplished when we achieve our goals. During every patient interaction, I always try to talk about the initiatives or promotions we have running at that time. We pass out surveys to the patients. I try to inform our patients of what we offer, so our patients come to us instead of one of the local hospitals. We’re surrounded by hospitals and clinics, so we tell our patients, “Why not come to us and get the $5 for it, instead of paying at a clinic?” A lot of times our patients are here doing their grocery shopping anyway. It just makes sense.
How did it feel to be selected as the 2018 Pharmacy Technician of the Year?
It felt awesome to be recognized with this award. There are so many tasks I do every day and it’s great to know my leader sees that. To me, it just feels like it’s part of my job, but they recognized me for going above and beyond for our patients. It feels great to be appreciated.
What are you most proud of?
Just being part of this team makes me proud. It’s nice to be part of a team and be able to lean on my Team Leader when needed. Our Pharmacists are always willing to help, so we never feel like we’re on our own. We are a team where everyone enjoys their job.
What do you love most about your current role?
I’d have to say the customers are what I love most as a Pharmacy Technician. I like interacting with the customers.
Also, like I mentioned, I’m a goal girl. I have fun when we have something to work towards. It feels good to make a difference, and to know that I’m helping make sure people are getting their shots.
What makes Giant Eagle a great place to work?
The people here make Giant Eagle a great place to work. The pharmacy leadership team stops in periodically to see us, and they always make it a point to make sure we have everything we need. At Giant Eagle, Team Members are listened to. They’re always looking for feedback and new opportunities to improve our jobs. If I ever have a problem, there are open lines of communication everywhere.